Festival 101: Everything You Need to Know

Festival 101: Everything You Need to Know

When is TIFF 2026?

When and where can I view the Official Film Schedule?

What is the best way to purchase tickets?

Can I print my tickets at the box office?

Is seating for public screenings General Admission or Assigned?

How do I get tickets to the Festival films that I want to see most?

What does it mean when a screening is “off-sale?”

I got my TIFF ticket! What should I do to prepare for my screening?

How can I find out about any changes to my screening?

Can children and/or youth attend the Festival?

What are Rush tickets and what are Rush Lines for?

How many Festival Tickets can I purchase?

When is TIFF 2026?

TIFF 2026 will take place September 10–20, 2026.

For more key dates, please visit About the Festival.

When and where can I view the Official Film Schedule?

The Official Film Schedule for TIFF 2026 will be available in August 2026.

What is the best way to purchase tickets?

Important: Accessible seating cannot be booked online. It must be booked directly through TIFF Customer Relations by phone or in person at the Steve & Rashmi Box Office.

  1. Online (Fastest & Recommended)
    • Contributor & Patron Circle Members: Purchase via TIFF Festival Account Manager
    • Individual, Industry Members & General Public: Purchase via Ticketmaster.ca.
    Please note:
    • A presale access code is required to access the Individual and Industry Member Presale.
    • Industry Membership is a year-round TIFF Membership level and is not affiliated with or included as a benefit of Market accreditation or Market passes.
    Check Key Dates: On-sale times vary by membership tier. Review the Key Dates schedule before buying.

    Troubleshooting: Having checkout issues? Check the TIFF Helps page for quick fixes.
  2. By Phone or In Person TIFF Customer Relations can assist with ticket sales over the phone or in person at TIFF Lightbox. Please note: Phone and in-person wait times can be long during peak sale periods, so we strongly encourage buying online whenever possible.
    • By Phone: Call TIFF Customer Relations (security verification questions required).
    • In Person: Visit the Steve & Rashmi Gupta Box Office at TIFF Lightbox (government-issued photo ID required).
    • During the Festival, in-person assistance is also available at Scotiabank Theatre.
    Please note: There are no public box offices at other Festival screening venues.
  3. TIFF Member Pre-Sales
    TIFF Membership provides access to Festival ticket sales ahead of the general public, but does not guarantee tickets to any specific screening. With high demand across the Festival, tickets can sell quickly, and availability varies by screening and venue. Inventory may also change throughout the sales period, so we encourage you to try other screenings and check back regularly for new availability.

Can I print my tickets at the box office?

Yes. TIFF Customer Relations staff at the Steve & Rashmi Gupta Box Office are happy to help print physical tickets or text them directly to your phone.

Requirement: To keep your account secure, please present a valid government-issued photo ID when requesting ticket printing or account assistance in person.

Please note:

  • Box office wait times may vary, especially during peak periods. For the quickest and easiest entry experience, we recommend using your digital tickets whenever possible.
  • Tickets from past screenings cannot be printed, and other ticketing service requests may be subject to a fee.
  • We are unable to print tickets that have been posted for resale or that have been transferred.

Is seating for public screenings General Admission or Assigned?

Assigned seating is in place for all public screenings across all Festival venues.

General Admission (first-come, first-served) applies to Press & Market screenings, Market programming, and Market screenings.

How do I get tickets to the Festival films that I want to see most?

Screenings are in high demand, particularly for Red Carpet Galas, World Premieres, and Q&As. Because seating capacities vary across venues, from large historic theaters to smaller intimate cinemas, ticket availability can be extremely limited. We strongly recommend building a diverse list of choices, including both top picks and backup options.

Didn't get a ticket?

  • Try the Rush Line: If a screening is "off-sale," you can join the venue's Rush line to try for last-minute seats released right before showtime on a first-come, first-served basis. (Tip: Larger venues like Roy Thomson Hall often have more Rush capacity!)
  • Catch it later: Many Festival films return to TIFF Lightbox after the Festival or during their theatrical release, so you may still have a chance to see them!

What does it mean when a screening is “off-sale?”

When a screening no longer has available tickets, it is referred to as “off-sale.” Inventory may fluctuate, so we recommend regularly checking to see if more tickets have become available.

I got my TIFF ticket! What should I do to prepare for my screening?

Here are some tips to ensure you are prepared for your screening:

  1. Double check your screening date, time and venue. Our Festival schedule can change, so ensure you have accurate information by checking tiff.net. You can also see a full list of schedule changes at tiff.net/changes.
  2. Download a digital ticket to your mobile phone. You will need your tickets to get into the screening, and it’s easier to download them at home before you arrive. Follow the steps in this TIFF Helps section to access your tickets and download them to your mobile wallet. If you are having difficulty accessing your tickets prior to your screening, please reach out to TIFF Customer Relations for assistance.
  3. Show up early. 30 minutes early is on time. 15 minutes early is late. Your seat is only guaranteed up to 15 minutes before the start of the film. After this point, the Rush process begins. Latecomers will only be seated at the discretion of the Front of House staff.
  4. Have fun! You’re at a film festival. Our staff and volunteers are here to ensure the best possible Festival experience for all audience members.

How can I find out about any changes to my screening?

All screening changes (including date, time, and location) are posted on tiff.net/changes after our schedule goes live on August 11 at 12pm.

If you have purchased tickets to a screening that has been changed or cancelled, our Customer Relations team will send a notification to the email address associated with your account.

Can children and/or youth attend the Festival?

Yes. Children aged two and older require a Festival ticket to attend a screening. Tickets are subject to regular Festival pricing. Children under two years of age do not require a ticket if they are sharing a seat with an adult. Content advisories may be available for select films.

What are Rush tickets and what are Rush Lines for?

If a screening or event is marked as "off-sale," non-ticket holders can line up in the designated Rush line for a last-minute chance to see the film.

How it works:

  • 15 minutes before showtime: Front of House staff count available empty seats in the cinema and sell Rush tickets to those in line on a first-come, first-served basis.
  • When to arrive: We recommend joining the Rush line 60 minutes prior to showtime.
  • Eligibility: Look for the "Rush Eligible" badge on the film or event page at tiff.net.

Please note: Being in a Rush line does not guarantee entry. Tickets are subject to seat availability and sold at the discretion of venue staff.

How many Festival Tickets can I purchase?

You can purchase a maximum of 4 tickets per Festival screening, subject to availability.