Use TIFF Account Manager to access pre-sales and to purchase subscriptions, TIFF Memberships, tickets to partner festival events, and tickets to the Festival in September.

For year-round programming at TIFF Lightbox, including New Releases and TIFF Cinematheque, visit TIFF Year-Round Account Manager.

For tickets to partner festival events, visit TIFF Partner Festival Account Manager.

To sign in or create an account, please follow these steps:

1. Visit the appropriate TIFF Acount Manager
2. In the top-right corner click “Sign In.”
3. If you don’t have an account, create one from this window.
4. If you do have an account, enter your email address and password.
5. Browse available events and Memberships, and secure your tickets.

Please note: digital TIFF Lightbox is not the same as TIFF Account Manager and you will need to create separate accounts. We recommend using the same email address for both accounts.

To reset your TIFF Account Manager password please follow these steps:

1. Visit TIFF Acount Manager
2. In the top-right corner click “Sign In.”
3. Click “Forgot Password?”
4. Enter your email address.
5. Choose to receive a one-time password reset code to your phone or email.

We recommend using the latest version of your browser. If you encounter errors, we suggest refreshing your browser, switching to a private browsing setting (such as Incognito Mode in Google Chrome), or clearing your cache and cookies.

If those steps do not work and you require assistance, our Call Centre is open Tuesday to Sunday from 10am to 5pm at 416-599-2033 or 1-888-258-8433.