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Welcome to TIFF Helps 👋

Most popular questions

How does it work?

Start by creating an account or logging in to browse our full catalogue. To watch a film, hover over...

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Can I watch films from anywhere in the world?

No. At the request of the rights holders, only those living in Canada will be able to watch films on...

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How long do I have to watch a film?

Once you’ve rented a film it will be available to watch in your Library for 48 hours. Once you click...

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How can I watch from my TV?

Besides screen-mirroring your computer to your television or connecting your laptop to your televisi...

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What are the requirements for Windows computers?

Windows 7, Windows 8.1 or Windows 10. Available on Microsoft Edge, Internet Explorer, Google Chrome...

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Do I have to watch the films at a specific time?

No. Digital screenings are not live events, but may only be available for a limited period. Each fil...

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How do I watch the introduction and Q&A?

All subscription series events will include pre-recorded introductions by the hosts. They are a part...

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What is a subscription series?

Subscription series offer monthly access to specially curated films and talks on digital TIFF Bell L...

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TIFF Basics