How do I share my Membership benefits with a secondary Member? (Dual+)
Memberships at the Dual level and above are shareable between a named primary and secondary Member. Both primaries and secondaries have access to all Membership benefits by logging in to TIFF Year-Round Account Manager; receive digital Membership cards; and are subscribed to Member-exclusive email communications.
To add or update your secondary cardholder, please email loyalty@tiff.net.
How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?
Members may book two (2) complimentary tickets for in-person regular-price TIFF Cinematheque screenings in 2022. Tickets may be booked online through TIFF Year-Round Account Manager.
To book free TIFF Cinematheque tickets online through TIFF Year-Round Account Manager, please follow these steps:
- Log in to TIFF Year-Round Account Manager using the email associated with your Membership.
- Select “Buy Tickets.”
- Find your desired film and click “Select.”
- Click on the interactive seat map and zoom in to see available seats.
- Select your seat and select the “TBLB Member CTQ” ticket type (CAD $0.00).
- Add your seats to your Cart.
- Proceed through checkout.
To explore all films under the TIFF Cinematheque banner, visit our year-round calendar and use the “Filters” option in the top left to view TIFF Cinematheque films.
I can no longer attend my free TIFF Cinematheque screening. How can I return my tickets?
If you are unable to attend any of your free TIFF Cinematheque screenings, you can return your tickets on TIFF Year-Round Account Manager up to four hours before your screening.
To return your tickets, please follow the steps below:
- Log in to TIFF Year-Round Account Manager.
- Click “My Events” and select your event.
- Click “More” and then “Return.”
- Select the seat(s) you wish to return.
- Submit your return.
Cancellation policy: No-shows must pay a standard $9.75 ticket fee for unused tickets, which will automatically be charged to the credit card on file. For questions or late cancellations, please email customerrelations@tiff.net.
The TIFF Loyalty team keeps you updated about pre-sales, offers, events, and more through Membership emails, including a weekly edition of The Member Close-up and a dedicated version of The Weekly newsletter for Members. Stay tuned for emails from TIFF Loyalty for information about your Membership exclusives.
Additionally, year-round TIFF Bell Lightbox showtimes are updated every Friday via The Weekly newsletter. Check out tiff.net/calendar to see upcoming showtimes and your pre-sales on exciting new titles.
How do I access the Bell Blue Room?
The Bell Blue Room is located on the third floor of TIFF Bell Lightbox between Cinemas 4 and 5. Members will be required to show their digital Membership card at the door in order to enter the space. As a Member, you may bring up to one guest.
Bell Blue Room Members’ Lounge — Year-Round hours:
Friday: 5pm-9pm
Saturday–Sunday: 12pm–8pm
During the Festival, please note that only Patrons Circle and Contributors Circle Members (Ambassador level and above) may access the Bell Blue Room.
Bell Blue Room Members’ Lounge — Festival hours:
Daily: 10am-9pm
