Membership Changes

Membership Changes

What does “your Membership determines the best place in line” mean?

What happens to Dual Membership on May 1?

How do I get free regular popcorn on my birthday?

I have additional questions about TIFF’s Membership programme. Who should I talk to?

I renewed my Membership in 2024. Can I still get the early access to purchase my tickets?

Are there any promotions happening for Membership?

What does “your Membership determines the best place in line” mean?

Each level of TIFF Membership will have their own distinct pre-sale day for TIFF 2024, ahead of the public. Specific dates and times for each level can be found here. That means that the higher your level, the earlier your opportunity to buy tickets to the Festival.

As part of TIFF’s annual Early-Bird Pre-Sale, if you join or renew your membership by April 30, you’ll get access to an even earlier window to purchase your tickets during the designated window for your level, ahead of Members who do not take advantage of the early-bird offer.

* Offer Valid for Individual Members and Contributor Circle. Conditions may apply. Please contact membership@tiff.net for further information.

What happens to Dual Membership on May 1?

On May 1, Dual Memberships will be phased out and you will be upgraded to two individual Memberships, one for each cardholder, until your current expiry date. This means you and your secondary will continue to enjoy all the same benefits and perks you have come to love and expect from TIFF, but with the added advantage of having seamless access to all of the new benefits that are coming on May 1.

How do I get free regular popcorn on my birthday?

To receive your free regular popcorn, please visit Concessions inside TIFF Lightbox and present your digital membership card and one piece of valid government identification that includes your birthday.

Concessions open approximately 30 minutes before the first public screening and closes 15 minutes after the final showtime of the night begins.

I have additional questions about TIFF’s Membership programme. Who should I talk to?

TIFF’s Loyalty Team is available to answer any questions you may have. You can reach out to them via email through membership@tiff.net or by phone at 416-934-5869.

I renewed my Membership in 2024. Can I still get the early access to purchase my tickets?

Yes. Any Individual, Industry, or Contributors Circle Membership that was purchased between January 1, 2024 through to April 30, 2024 will be eligible for the earlier Festival pre-sale window.

Are there any promotions happening for Membership?

Yes, please visit tiff.net/earlybird for more information.