• Hours
  • Tours
  • Box Offices
  • Accessibility
  • Venues
  • Press & Industry

Hours

The Steve & Rashmi Gupta Box Office
Daily
10am–10pm
TIFF Shop
Sunday – Thursday
11am–7pm
Friday & Saturday
11am–9pm
Bell Blue Room Members’ Lounge

The Members' Lounge is open to Members at the Contributor-level and above during the Festival (Sept. 8-17)

Additional adjustments and closures include:
Aug. 31 to Sept.3:
Closed
Sept. 7:
Closed
Sept. 8 - 17:
10AM to 9:30PM
Sept. 21-24:
Closed
Sept. 28 to Oct.1:
Regular Hours resume
Regular Hours:
Thursday & Friday
4:30pm–9:30pm
Saturday & Sunday
11:30am–9:30pm
Holiday Hours
December 24
11:30am-3:30pm (early closure)
December 25
Closed
December 31
11:30am-3:30pm (early closure)
January 1
Closed
Sunday
Closed
Monday
Closed
Tuesday
12pm-5pm
Wednesday
12pm-5pm
Thursday
12pm-7pm
Friday
12pm-5pm
Saturday
12pm-5pm

Weekly Tours

Every Saturday at 1pm, explore the architecture, history and functionality of our state-of-the-art building with a free guided tour. Please meet next to the elevators on the main floor of TIFF Bell Lightbox at least 5 minutes prior to the scheduled tour time. Tours are approximately 45 minutes.

For booking inquiries, groups can contact toursandtalks@tiff.net.

Accessibility

Here at TIFF we are committed to embracing inclusion and diversity and are actively looking at how we can best work with the community to position ourselves as leaders in this area. Whether it be a visitor, patron,or employee, we want to ensure everyone has equal accessibility.

Closed Captioned (CC):
The display of text on a television, video screen, or other visual display to provide additional or interpretive information. Closed Captioned screenings at the 2017 Toronto International Film Festival can be found by visiting tiff.net/accessible.

Descriptive Sound (DS):
A digitally compatible described narration system for the blind and visually impaired with headphones. Descriptive Sound screenings at the 2017 Toronto International Film Festival can be found by visiting tiff.net/accessible.

Wheelchair Accessible:
The method by which a person can enter, facilitate in and leave a place in a wheelchair.

Captiview:
Captiview devices show the dialogue for films and can be used by anyone who might have trouble hearing the film. This is a long rectangular screen on a gooseneck. Captiview devices fit into cinema cup holders and have three sections, divided by slats like on blinds so that neighbouring visitors will not be distracted.

American Sign Language Interpreters:
TIFF will be doing an audit of our programming to determine how we can increase accessibility for people in the deaf community. We will be working towards some inclusion in 2018 and will update this page as we move forward. For industry who need ASL support, please email ASL@tiff.net with the following information no less than 2 days in advance of the event/panel. We require a minimum of two days to book the interpreters.

REQUIRED INFORMATION:
Date
Event Title
Duration of time requested
Location
Special requirements

Accessible Seating:
Should you require companion or accessible seating, please contact the Box Office in advance at 416-599-8433.

TIFF Bell Lightbox

The front entrance of the building includes an accessible door on the west side of the entrance. Two public elevators are located in the atrium and provide access to each floor of the building.

Hearing Assisting devices are available for all events in our public cinemas. A wheelchair is available for those requiring mobility assistance. Captiview devices are available in all TBLB public cinemas 1-5 and can be used when closed captioning and/or descriptive sound content is available.

At TIFF we are pleased to offer Captiview and listening devices. We also offer closed captioning, and descriptive sound. If you require a mobility device and/or assistive listening device, please call the TIFF box office to reserve for your viewing (1-888-599-8433). For films with closed captioning and descriptive sound, look for the CC and DS notations throughout our screening schedule.

Please note, cinemas 1 to 5 offer assisted listening and closed captioning and descriptive sound.

There are accessible, gender neutral public washrooms available on the first, second, and third floors.

Nearby parking spots:

  • Underground parking at 350 King Street West
  • Simcoe Place - Lot #436
    Parking Garage
    Simcoe Place, Front St W
  • GoPark
    Parking Garage
    9 Widmer St
  • BestParking GO PARK Parking
    Parking Lot
    120 Peter St

Accessibility of Toronto International Film Festival Theatres

Princess of Wales (Visa Screening Room)

The Princess Suite has an elevator and ramp for access to the lower lounge of the theatre. There are also automated doors at the front entrances of the east and west sides of the building.

The surface at the entrance of the Princess of Wales theatre is level.

Please be aware of the sloped curbs found at the Duncan St and John St entrances.

The Princess of Wales theatre has four barrier-free stand alone accessible restrooms that are all gender inclusive. There are also two accessible restrooms located on the lower lounge level, one on the east side of the dress circle and one located on the west side of the balcony.

The Princess of Wales theatre has three accessible parking spaces available. Ramps and automated doors to the east and west elevators are located on the P1 level. There are also ramps and automated doors on the east side of the P3 and P4 levels.

Roy Thomson Hall

Roy Thomson Hall has elevators, escalators and automatic doors on site. If needed, doors can be locked in place to permit the width of a wheelchair.

Single washrooms are located in the main lobby behind the front mirrors near the elevator. These restrooms are wheelchair accessible.

Please note there is no public access to the back parking lot.

Glenn Gould Studio

The entrance to the Glenn Gould Studio has a ramp connecting the lower lobby to the upper lobby. There are automatic front doors that are large enough to allow for the width of a wheelchair and/or scooter.

There is one accessible restroom that is all gender inclusive.

Art Gallery of Ontario

The drop off zone at the Art Gallery of Ontario is located at the McCaul St. entrance. The doors are accessible by ramp and are automated. There are elevators from the main entrance to the concourse. The Jackman Hall Theatre has centre doors that are accessible by ramp.To access the Jackman Hall Theatre, please use the McCaul St. entrance.

There are two accessibility parking spots available.

Please note: Wheel-Trans usually drops patrons off at the main entrance.

The restrooms at the Art Gallery of Ontario are all gender inclusive. There is a single stall located right outside of Jackman Hall labelled All Gender/Family Bathroom.

Elgin and Winter Garden Theatre

The surface at the entrance of the building is level, with no sloped curbs.

There are four single staIl restrooms on site that are wheelchair accessible. Two are located in the basement and two are located on level 5 (orchestra level of Winter Garden). Please advise the doors are not automated.

There is no venue parking available, but if needed, we recommend using the Eaton Centre and Green P at Queen and Victoria. Elevators and ramps are in place to ensure level grounding.

Ryerson

The theatre at Ryerson is wheelchair accessible.

There are sloped curbs at the entrance of the theatre.

The parking lot is wheelchair accessible with designated parking on the first floor.

Scotiabank

An overview of accessibility features at the Scotiabank Theatre is available by clicking here.

Venue / Box Office / Festival / Year-round /
TIFF Bell Lightbox
350 King St W, Toronto, ON M5V 3C6, Canada
place
Festival / Box Office / Metro Centre /
Members Box Office
225 King St W, Toronto, ON M5V 3M2, Canada
place
Box Office / Festival / Metro Centre /
Festival Box Office
225 King St W, Toronto, ON M5V 3M2, Canada
place
Festival / Venue /
Roy Thomson Hall
60 Simcoe St, Toronto, ON M5J 2H5, Canada
place
Festival / Venue /
Princess of Wales Theatre
300 King St W, Toronto, ON M5V 1J2, Canada
place
Festival / Venue / Press and Industry /
Scotiabank Theatre
259 Richmond St W, Toronto, ON M5V 3M6, Canada
place
Festival / Venue /
Jackman Hall, Art Gallery of Ontario
317 Dundas St W, Toronto, ON M5T 1G4, Canada
place
Festival / Industry Centre / Hyatt Regency /
Industry Centre
370 King St W, Toronto, ON M5V 1J9, Canada
place
Festival / Industry Centre / Digital Screening Library / Hyatt Regency /
Digital Screening Library
370 King St W, Toronto, ON M5V 1J9, Canada
place
Festival / Venue / Industry Conference /
Glenn Gould Studio at CBC
250 Front St W, Toronto, ON M5V 3G5, Canada
place
Festival / Box Office /
Metro Centre
225 King St W, Toronto, ON M5V 3M2, Canada
place
Festival / Venue /
Elgin and Winter Garden Theatre Centre
189 Yonge St, Toronto, ON M5B 2H1, Canada
place
Festival / Venue /
Ryerson Theatre
43 Gerrard St E, Toronto, ON M5B, Canada
place
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