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Tickets + Packages

  • Festival
  • Year-Round
  • Camps + Workshops
  • Industry Passes

Individual Tickets for The Festival

Individual tickets go on sale September 4 at 9am (August 25–27 for Patrons Circle Members). Official Film Schedule is released on August 23.

Regular
Premium
Adult
From $25
From $49
Youth or Senior
25 & Under / 65+
From $20
From $38
Rush
$20
$40

TIFF prefers Visa.
Prices subject to a $2–7 increase based on demand.
If the film you wanted to see is unavailable, check again online, by phone, or in person at the Festival Box Office. Tickets are released daily at 7am.
All sales are final. Prices include taxes but not service fees. Full policies

Programme Book

Published by TIFF, this 450+-page book features Festival programmers' notes on each film. It's available for pre-order now, and can be picked up at the Festival Box Office on August 23. The book goes on sale August 23 at TIFF Shop and at the Festival Box Office.

Buy the book

Festival Packages

Ticket packages are now off sale. Flex Pack purchasers select their films between August 30–September 2 (August 28 for Patrons Circle Members | August 28–29 for Contributors Circle Members). Value Pack purchasers select their films on September 6 (September 5 for TIFF Members). TIFF Choice purchasers receive their film selections September 3.

Learn the Lingo

Premium

These events offer a premium in-person experience, and can include red-carpet screenings, World or North American premieres, audience Q&As, and/​or photo calls.

Rush

A "Rush" lineup will be indicated at each venue for all non-ticket-holders looking for last-minute tickets. Tickets will be sold to the Rush line approx. 10 minutes before the start of the screening based on availability. Limit of 1 ticket per person.

Please arrive early to join the Rush line. Customers are limited to holding space for themselves and 1 other person. Please inform venue staff if you are holding a spot. Cash only.

Free

Indicates a free ticketed event. Tickets are handed out at the venue 2 hours before the start of the screening. This includes all films in the TIFF Cinematheque programme and the Grolsch People's Choice Award screening. Wavelengths Installations are also free, but are not ticketed.

Off-Sale

There is currently no inventory available for that event. An event may alternate several times between on-sale and off-sale before the event date. Your best option for off-sale events is to check again at 7am daily.

Voucher

Complimentary ticket vouchers are not tickets, and must be exchanged for a ticket at the Venue or your Festival Box Office. Complimentary ticket vouchers can be exchanged from September 6 onwards (September 5 for TIFF Members), subject to availability.

Pre-Sale

Member Pre-Sale: An advance window when TIFF Members can purchase packages or tickets before the public on-sale. Become a Member to gain access. Visa pre-sale: An advanced window when Visa cardholders can purchase packages or tickets before the public on-sale.

FAQ

When do tickets go on sale?

TIFF packages go on sale to the public on July 27 (July 18 for Members, July 22 for Visa cardholders).

Individual tickets go on sale on September 4 (Patrons Circle pre-sale begins August 25).

How do I buy tickets?

1. Online at tiff.net

2. By phone: 416.599.TIFF / 1.888.599.8433 (toll-free)

  • July 18–August 22: 10am–7pm
  • August 23–September 7: 9am–7pm
  • September 8–18: 7am–7pm
3. In person:
  • TIFF Bell Lightbox
    Steve & Rashmi Gupta Box Office, 350 King Street West
    • July 18–August 22: 10am–10pm
  • Festival Box Office & TIFF Members' Box Office
    Metro Centre, 225 King Street West at Duncan Street
    • August 23–September 7: 9am–7pm
    • September 8–18: 7am–7pm
  • Festival Patrons Circle Box Office – TIFF Bell Lightbox
    Steve & Rashmi Gupta Box Office, 350 King Street West
    • August 25–September 7: 9am–7pm
    • September 8–18: 7am–7pm
  • Venue Box Offices
    • Venue Box Offices open 1 hour before the first screening of the day. Box offices close 30 minutes after the start of the final screening of the day.
    • Please note: Tickets for Roy Thomson Hall, the Princess of Wales Theatre, the Visa Screening Room, and Winter Garden Theatre are not for sale at the venue. They may be purchased in advance or on the day of the event at the Festival Box Office. Pick up all Will Call tickets at the Festival Box Office in advance of the date of your screening. Only Rush tickets will be available at these venues.

How do I pick up my tickets or Programme Book once I’ve purchased?

There are three easy ways to get your tickets:

1. New this year! Print your tickets at home or save to your mobile phone

2. Pick up tickets or Programme Book in person at the Festival Box Office (Metro Centre, 225 King Street West), TIFF Members' Box Office (lower level Metro Centre), or Patrons Circle Box Office (TIFF Bell Lightbox, Steve & Rashmi Gupta Box Office, 350 King Street West). You’ll need photo ID and your order confirmation number.

3. You can also pick up tickets from the Venue Box Office on the day of the screening. Please note: all ticket orders for Roy Thomson Hall, the Princess of Wales Theatre, the Visa Screening Room, and Winter Garden Theatre, must be picked up in advance at the Festival Box Office.

What time should I arrive at the venue to pick up my tickets and get a seat?

We encourage everyone to get their tickets in advance of the event by printing at home, downloading to mobile, or picking up tickets at the Festival Box Office.

When you arrive at the venue you will see a ticket-holder line and a Rush line. Because there is no assigned seating, people may choose to line up early to get their preferred seat. We recommend arriving at the venue 1 hour prior to your screening time.

Seating is guaranteed only until 15 minutes before the scheduled start of the screening. If late seating is disruptive, latecomers will not be admitted. Late seating is at the discretion of the venue staff.

What if the film I want to see is off-sale?

That doesn't mean you can't get tickets! If the film you want is currently off-sale, continue to check back as inventory can fluctuate.

A minimal number of tickets are reserved to honour commitments to TIFF sponsors and partners. If these tickets are returned to TIFF, they will be made available for public sale. Available tickets are released each day at 7am during the Festival.

If you can't purchase tickets to the film you'd like to see, you can Rush.

Can children attend the Festival?

All films at the Festival have been rated by the Ontario Film Review Board. Individual tickets for anyone 25 and under have special pricing. The TIFF Kids programme is designed for our youngest film fans, with family-rated screenings.

Is there a limit to the number of tickets I can purchase?

In order to ensure a fair distribution of tickets during the Festival, each account may only purchase a maximum of 4 tickets per screening.

For groups of 20 or more people, please contact groupsales@tiff.net or call 416 599 8433.

Do you have a companion seating policy?

We do! Should you require companion or accessible seating, please contact the Box Office in advance at 416-599-8433.

How can I get a copy of the Festival Programme Book?

The Festival Programme Book and all merchandise are available at TIFF Shop and the Festival Box Office beginning August 23. You may pre-order the Programme Book with your ticket packages starting on July 27 (July 18 for Members, July 22 for Visa cardholders). The Programme Book is $45 ($120 with delivery), but free to Patrons Circle Members at the Silver level and up.

How do I become a TIFF Member?

Join a passionate community of film lovers just like you, and receive access to outstanding programming, special events, festivals, savings, and pre-sales, all while supporting our mission to preserve and promote film heritage. New this year: TIFF Members save with early bird pricing on ticket packages during their exclusive pre-sale window from July 18–21. Learn more about TIFF Membership and how to join at tiff.net/membership

How can I find out about any changes to my screening?

Our Schedule Changes page will contain information about any moved, added or changed screenings.

What fees are added to my order?

  • My Choice and Programme Packs: $11.50 per package
  • Sampler Packs and Closing Night Gala + Reception: $5.75 per package
  • Individual Tickets and Programme Book: $2 per ticket/book
  • There are no service fees for Rush tickets
  • Fees include HST

What is your refund and exchange policy?

All sales are final; refunds or cancellations are not permitted. Tickets are valid only for the event for which they are issued, and cannot be replaced if lost or stolen.

There are no same-day ticket exchanges.

What payment methods do you accept?

TIFF prefers Visa, but we accept all major credit cards. Debit and cash are accepted for in-person purchases. Rush ticket purchases are cash-only at each venue.

What's the process for My Choice package film selection?

We'll send you an email with an assigned start time to select your tickets on August 22. We go to great lengths to ensure a fair process to fulfill film requests. Our ticketing system randomly assigns windows to all Flex Pack buyers, with an earlier window for Contributor Members and up.

We strongly recommend that you have your ticket options ready before you log in at tiff.net during your assigned window, as you will have limited time to make your selections.

Flex Packs
Flex Pack purchasers will receive their start time before individual tickets go on sale on September 4 (August 30–September 2 for public, August 28 & 29 for Contributor Circle Members and up, according to level).

You can log in with your package code and select tickets anytime between your start time and the last day of the Festival.

Value Packs
Back-Half and Daytime Pack buyers will be assigned a start time on September 6. (September 5 at 9am for Contributor Members and up; September 5 at 12pm for Members 365.)

You can log in with your package code and select tickets anytime between your start time and the end of the Festival. If you have purchased multiple packs, each pack type will have its own login and ticket-selection start time.

What if I'm not available for the start time I am assigned?

The best ticket availability will be at your start time, but you can make ticket selections any time up until the end of the Festival.

If you are not available at your start time, a friend can select your tickets on your behalf. You will need to give them your login and package code for them to make your selections.

Do I have to make all my ticket selections at one time?

No, you do not have to make all of your ticket selections at one time. You can log in at any time and adjust your selections subject to availability. Tickets may only be exchanged up until 7pm the day before the screening.

If you only select a portion of your tickets and then check out, you will be given vouchers for the remaining tickets, which you can redeem at any time throughout the Festival.

Key Dates

July 18
Member Package presale–10am
July 22
Visa cardholder Package presale–10am
July 27
Packages on sale to general public–10am
August 22
My Choice Package buyers receive email with package ticket selection start time

August 23
Official Film Schedule released
August 25–27
August 28
Patrons Circle Flex Pack Ticket Selection–10am
August 28
Contributors Circle Flex Pack ticket selection
August 30–September 2
Flex Pack ticket selection for general public
September 3
TIFF Choice purchasers receive film selections
September 4
Individual tickets on sale to the general public–9am
September 5
Member Value Pack (Back Half, Daytime) ticket selection
September 6
Value Pack (Back Half, Daytime) ticket selection for general public

Year-Round Tickets

For year-round programming at TIFF Bell Lightbox. Prices do not apply to The Toronto International Film Festival.

Get tickets by browsing our calendar, calling 1-888-599-8433 or visiting the Steve & Rashmi Gupta Box Office. TIFF prefers Visa.

 
Regular
3D or 70mm
Premium
Adult
$14
$17
$23.75
Senior or Student
with valid ID
$11.50
$14
$19.25
Child
Ages 3-12
$10
$12
$17
Member - 365
$9.75
$12
$17
Member - Contributors Circle +
$6.50
$8
$11.50

* * Children under 3 are free.
Prices include HST and a $1 service fees for non-member priced tickets.

Organizing a group of 20+ people to see a film? Talk to the Box Office or email us at groupsales@tiff.net to receive discounted rates.

Camps + Workshops

Find out more about our youth programming

Ages 8-14
Members
Non-members
5-day camp
$297.50
$350
9-day camp
$535.50
$630
10-day camp
$595.00
$700
9-day camp
$535.50
$630
1-day workshop
$38.25
$45
2-day workshop
$76.50
$90
Ages 15-17
Members
Non-members
Film Leaders in Training
$849.15
$999

* Price includes HST.

Industry

TIFF Industry offers year-round professional development opportunities, fluid access to TIFF's film festivals and world class sales support to film industry professionals. Looking for pass options, delegate resources and more information about our professional development initiatives?

DISCOVER INDUSTRY

Online Industry registration for the 2016 Toronto International Film Festival is now closed.

Attendees can still register onsite September 6–16 between 9:00am and 7:00pm at the Industry Centre, Hyatt Regency Hotel, mezzanine level, 370 King Street West. Please bring a business card with you for the onsite approval process.

Please review our pass options and onsite prices below.

Have questions? Contact us at registration@tiff.net or call 416.934.5834

Register as a new delegate

Returning Delegate? If you didn’t receive your email, please email registration@tiff.net
If your company has changed, email us the updated name after you register.

Conference

540

Screening Access
Rush for Press & Industry
Rush for Public
+Trial Membership to Cinando and Festival Scope

Industry

780

Screening Access
Press & Industry
Secondary access to Priority
Rush for Public
+Trial Membership to Cinando and Festival Scope

Exclusive**

Premium

975

Screening Access
Press & Industry
Secondary access to Priority
2 Public tickets per day
Rush for Public
+Trial Membership to Cinando and Festival Scope
Screening library

Exclusive**

Film Rep

815

Screening Access
Press & Industry
Priority Screenings
1 Public ticket per day
Rush for Public
+Trial Membership to Cinando and Festival Scope
Screening library

Exclusive**

Buyers

1,070

Screening Access
Press & Industry
Priority Screenings
4 Public tickets per day
Rush for Public
+ Access to Buyers' Lounge
Trial Membership to Cinando and Festival Scope
Screening library

1 Day Pass

Doc Conference

165

Access
This pass only provides access to Doc Conference on September 13. It does not come with any of the benefits associated to our other pass types.


All passes are subject to additional approval.
* * Film Rep passes are available exclusively to producers and sales agents with films in Official Selection. Buyers passes are available exclusively to buyers, distributors and acquisition executives.

FAQ

How to pick up your pass

You can pick up your pass between September 6 and 16 from 9am to 7pm at the Industry Centre (Mezzanine Level, King Ballroom). You'll require a business card, Photo ID, or a version of your Confirmation Letter. In the event that someone else will be picking up your Pass, the company name on your pass must match their pass or business card.

"Help! I lost my pass!"

Lost or stolen passes must be reported to the Registration Desk (Industry Center). A $20 replacement fee will apply. (Credit cards only).

How to access screenings
You need your pass to gain access to all screenings. Learn the differences between screening types below.
What is the Industry accreditation process?

The accreditation process takes place once you purchase a Pass. We review the professional information you provided on your registration form, and either approve your Pass purchase or recommend a different Pass type, better suited to your role in the industry. Make sure to complete the registration form with as many details as possible. If we require more information, we will reach out to you directly.

Which Industry Pass do I register for?

All passes offer the same access to the Industry Conference, meeting spaces, screening libraries and exclusive delegate resources (except for our one-day Doc Conference Pass). The main difference between our various pass options is screening access. Our Conference Pass is ideal for emerging film professionals, while our Industry Pass is the most popular option — providing fluid access to a wide range of professional services, including screenings. Premium and Buyer Passes are designed for those working in distribution and acquisitions. Film Rep Passes are exclusively for sales agents and producers with films in Official Selection.

Can one Industry Pass be shared among colleagues?

Each delegate attending the festival must purchase their own pass. Passes are not transferrable.

I paid for a pass but have not received a confirmation email. Should I be concerned?

The accreditation process takes up to three days. If you do not hear from us before then, please email us at registration@tiff.net or give us a call at +1 416.934.5834.

I have a film in the festival. Do I still have to pay for my Pass?

This depends on your involvement in the film and applies only to films confirmed for Official Selection. Please inquire at registration@tiff.net.

I am unable to attend. Can I transfer my pass to a colleague or receive a refund?

All Passes are non-refundable as stated upon point of purchase. A Pass may be transferred to another person within the same company at the same professional level, by no later than August 10. No transfers will be allowable after this date.

Does TIFF have a market? Can I set up a stand/be an exhibitor?

TIFF has an ‘unofficial market’ with a unique business model. We do not offer traditional exhibitor opportunities, but national agencies representing countries from around the world have stands in our Industry Centre. Please consult the “Guide for Industry Professionals” guide for advice or contact us: +1 416.934.5834 /registration@tiff.net.

Is there a list available of industry professionals attending TIFF?

All registered delegates are included in the Delegates Guide, a comprehensive list of everyone attending the Festival professionally. Use this to connect, network, and schedule meetings.
The Delegates Guide is now available to all registered delegates.

How do I book meetings with Buyers?

Please use the Delegates Guide as a resource to identify people you’d like to meet. The Delegates Guide is a comprehensive list of everyone attending the festival professionally. Use this to connect, network, and schedule meetings. A list of national agencies with offices in the Industry Centre will also be available.

Will my delegate badge get me into parties?

TIFF does not have access to independent parties and events during the Festival. Keep an eye out for the TIFF Happy Hours, which take place at the end of each day of programming at the Industry Conference. Remember to check your mailbox each day for invitations to external events.

I’m a film student/scholar. Do you offer special rates for academics?

Yes! TIFF values and encourages academic presence at the festival. Please contact us at registration@tiff.com to enquire about special rates.

I have accessibility needs. Whom can I contact to make arrangements?

We are glad to accommodate and make your visit as accessible as possible. If you are an industry delegate, please start by contacting us at registration@tiff.net. Individuals attending publicly should contact Customer Relations at: customerrelations@tiff.net

Can you help me book my hotel and flight? Do you offer special rates?

Yes! Contact hotels@tiff.net for rates and assistance.

You will find more information in these special Industry documents which are designed especially for you:

1. For general information please read our Industry Brochure
2. For promotional and advertising opportunities please read our Promotional Brochure
3. For professional guidance through the Festival please read: A Guide for Industry Professionals

Access Screenings

Remember: You’ll need your pass to gain access to all screenings.

Press & Industry (P&I) Screenings

Arrive at least 15 minutes before the screening’s scheduled start time. Seating is first-come, first-served. When a cinema is full, a line will be formed in case seats become available

Combined Screenings

Some Platform and Wavelength screenings are intended for both public and Press & Industry. These screenings are ticketed.

In advance you can collect a ticket at the Industry Box Office or on the day of at the Venue Box Office. Tickets guarantee admission up to 15 minutes prior to the start of the screening.

Public Screenings - Advanced tickets

Premium, Film Rep, and Buyers passes have access to public tickets (1, 2, or 4 per day respectively). These tickets can be selected up to two days in advance of the screening.

Tickets for day-of screenings cannot be exchanged or returned. We do not reprint lost or stolen tickets.

Only accredited delegates can enter the Industry Box Office.

Find out more about public tickets

Public Screenings - Same day tickets

If public tickets are available on the day of a screening, they can be obtained at the Venue Box Office by using your pass (1 per pass, per screening).

Priority Access

Priority Screenings are a benefit of our Buyer, Film Rep, and Priority Press Passes. There are a small number of priority screenings that press and buyers need to attend before the first public screening of a film — it’s part of their job. All Priority Press & Industry screenings also have at least one regular Press & Industry screening.

Film Rep and Buyers Passes have Priority Screening Access. A select amount of Press & Industry Screenings are identified as Priority.

Priority is granted up until 15 minutes before the screening start time.

Industry and Premium Passes have secondary access to these screenings and will be let in after the Priority line.

Rush Access

The rush line refers to the lineup or queue for a particular screening on the day the film is showing. Remaining seats for a screening are offered on a first-come, first-served basis to people who line up to gain access.

Pass holders with RUSH access will be let into a screening 10 minutes prior to the screening subject to seating availability.

Conference Access

To gain access pass holders are encouraged to arrive least 15 minutes prior to the start of the session. Seating is available on a first-come, first-served basis

Industry Venue Access

All passes with the exception of the Doc Conference Pass grant access to the Industry Centre, Business Centre and Digital Screening Library @ the Hyatt Regency as well as the Industry Lounge @ the Glenn Gould.

Buyers Pass holders have access to the Buyers Lounge @ the ScotiaBank Theatre.

Code of Conduct

Our staff and volunteers are here to ensure the best possible Festival experience for all. We will not tolerate mistreatment of any kind towards our staff and volunteers and will take measures accordingly. TIFF reserves the right to refuse admission and/or expel from the premises, without refund, any persons whose presence or conduct is deemed objectionable.

The Rules

Venue Policy

Seating is only guaranteed until 15 minutes before the scheduled start of the screening. If late seating is disruptive, latecomers will not be admitted. Late seating is at the discretion of the venue staff.

Our staff and volunteers are here to ensure the best possible Festival experience for all; TIFF Inc. will not tolerate mistreatment of any kind towards its staff or volunteers and will take measures accordingly. TIFF Inc. reserves the right to refuse admission and/​or expel from the premises, without refund, any person whose presence or conduct is deemed objectionable.

Rush tickets are subject to availability and are distributed on a first-come, first-served basis at the discretion of venue staff. Customers are limited to holding space in Rush lines for themselves and one other person. Please inform the Festival staff managing the Rush line if you are holding a place for another individual.

All electronic devices must be silenced and stowed away during public screenings. Bags are subject to inspection.

Please do not leave empty seats in the middle of the row; Rush seating is less disruptive to the audience if empty seats are available on the aisles. Seats cannot be saved. Due to venue fire codes, sitting in the aisles or standing at the back of the venue is not permitted.

All cinema and lobby areas will be cleared following each screening.

All films have been rated by the Ontario Film Review Board. Ticket-holders will be admitted to screenings in accordance with each film's classification. Please consult our film listing for ratings.

Film runtimes, as listed in the Official Film Schedule and the Festival Programme Book, represent the best available information at press time. Runtimes are approximate and don't include time for intros or Q&As. Screenings and schedules are subject to change without notice. Check the Official Film Schedule for the most up-to-date information.

All Festival venues are wheelchair accessible. If you require accessible or companion seating, or other accessibility services, please contact the Festival Box Office in advance by calling 416-599-8433 or 1-888-599-8433 (toll free) so that we can ensure your needs are met.

Cameras and recording devices are strictly prohibited during screenings. Screenings will be monitored for unauthorized recording. It is illegal to make a copy of a film or part of a film without permission of the copyright owner. Toronto International Film Festival Inc. (TIFF Inc.) reserves the right to undertake anti-piracy measures and eject any person who is recording or photographing without authorization from TIFF Inc., to confiscate pirated material, and to report any unauthorized recording to law enforcement, which may subject that person to criminal and civil liability.

TIFF Inc. reserves the right to film or record its events and activities for its own purposes. All media requests to shoot onstage activity must be pre-approved by the TIFF Communications Department.

Ticket Conditions of Sale

Tickets may not be resold. Tickets may not be used as prizes or contest giveaways, or for fundraising, promotional or advertising purposes, without express written consent from TIFF Inc. Such use or resale will invalidate tickets.

By using a ticket to enter a Festival venue, the ticket-holder agrees to being photographed, filmed or recorded in the event venue, and to the publication, reproduction, sales use, distribution and broadcast of all photographs, video or other recordings of the ticket-holder's voice or likeness without further notice or compensation in any publicity, advertisement or other publication carried out by, or on behalf of, TIFF Inc. in perpetuity in any manner and media whatsoever, including print, broadcast or digital.

By using a ticket to attend Festival screenings and events, the user waives and releases TIFF Inc. from all claims he/​she may have against TIFF Inc. for any loss, damage, injury, liability or expense he/​she may suffer, arising from his/​her presence at the event venue due to any reason whatsoever, including those arising from personal injury, property loss/​damage or death.

Recording Devices

Cameras and recording devices are strictly prohibited during screenings. Screenings will be monitored for unauthorized recording. It is illegal to make a copy of a film or part of a film without permission of the copyright owner. Toronto International Film Festival Inc. (“TIFF Inc.”) reserves the right to undertake anti-piracy measures and eject any person who is recording or photographing without authorization from TIFF Inc., to confiscate pirated material, and to report any unauthorized recording to law enforcement, which may subject that person to criminal and civil liability.

TIFF Inc. reserves the right to film or record its events and activities for its own purposes.

All electronic devices must be silenced and stowed away during public screenings. Bags are subject to inspection.

Staff and Volunteers

Our staff and volunteers are here to ensure the best possible experience for all; TIFF Inc. will not tolerate mistreatment of any kind towards its staff or volunteers and will take measures accordingly. TIFF Inc. reserves the right to refuse admission and/​or expel from the premises, without refund, any person whose presence or conduct is deemed objectionable.

Film Ratings

Standards for ratings of all of films and trailers screened at TIFF Bell Lightbox are set by the Ontario Film Authority (OFA). For film ratings, please consult the film listings on tiff.net. All questions and concerns regarding permanently rated titles can be directed to the OFA. A searchable list of titles can be found here. For titles whose certificates are not available through the OFA website, and for all TIFF Festival, TIFF Next Wave, TIFF Kids and Canada’s Top Ten ratings, please consult with the Steve & Rashmi Gupta Box Office, located at TIFF Bell Lightbox.

The Festival Cancelled or Disrupted Screenings
If a Festival screening is cancelled or disrupted in some way, tickets may be exchanged for another film or screening at TIFF's discretion.
  1. Please visit the Festival Box Office or tiff.net/changes to determine whether your ticket is eligible for an exchange.

  2. The ticket stub from the disrupted screening can be used as a voucher for any screening ticket of equal or lesser value (tickets are subject to availability). The original ticket stub must be exchanged for a ticket to the new screening.
  3. Customers wishing to exchange their ticket stub for a ticket in advance will be directed to the Festival Box Office or their original point of purchase.
  4. Customers can also exchange their ticket stub for a ticket on the day of a screening at the venue box office OR can use it to Rush a film if there are no available tickets in advance.
  5. All ticket sales are final; we do not offer refunds. Any concerns should be directed to the Festival Box Office or customerrelations@tiff.net.
The Festival Packages & Tickets

My Choice Package

  • All ticket packages are final sale
  • Limit up to 1 Regular Flex Pack, 1 Premium Flex Pack, 1 Daytime Pack, and 1 Back-Half Pack per account
  • Limit of 4 tickets per film per account
  • Daytime screenings start at 5pm or earlier; evening screenings begin after 5pm
  • Mobile and print at home tickets can be exchanged online, over the phone, or in person up until 7pm the day before the screening. Printed tickets may be exchanged in advance, in person at the Festival Box Office only. No same-day exchanges allowed.
  • Prices include taxes but not fees
  • All screening selections are subject to availability
  • You will have the option to receive print at home or mobile tickets via email, or to pick them up in advance at the Festival Box Office

TIFF Choice Package

  • All ticket packages are final sale
  • No exchanges on screenings within TIFF Choice packs
  • 1 ticket per screening
  • Valid ID required for Senior and 25 & under pricing
  • English-language screenings cannot be guaranteed within TIFF Choice packs
  • Daytime screenings start at 5pm or earlier; evening screenings begin after 5pm
  • Prices include taxes but not fees
  • You will have the option to receive print at home or mobile tickets via email, or to pick them up in advance at the Festival Box Office

Individual Tickets

  • All individual tickets are final sale
  • Limit of 4 tickets per screening, per account
  • Valid ID required for senior and 25 & under pricing
  • Exchanges can be made before 7pm on the day before the screening
  • Mobile and print at home tickets can be exchanged online, over the phone, or in person up until 7pm the day before the screening. Printed tickets may be exchanged in advance, in person at the Festival Box Office only. No same-day exchanges allowed.
  • Mobile and print at home tickets can be exchanged online, over the phone, or in person up until 7pm the day before the screening. Printed tickets may be exchanged in advance, in person at the Festival Box Office only
  • Prices include taxes but not fees
  • All screening selections are subject to availability
The Festival Press & Industry Policies
  • Pass holders must present their passes when entering Press & Industry screenings. Passes will be scanned at each cinema entrance. Pass holders are required to sign in at screenings if scanning is unavailable.
  • Sales Agents representing the screened film may only collect business cards in the lineups, but can hand out sales sheets both inside and outside the cinema at the iscretion of the venue representatives. Sales Agents may take a seat after the ticket-holders line has entered, if seats are available.
  • Publicist Pass holders may collect business cards and hand out press kits to media attending the screening of the film they represent. This may be done only in the lineup prior to the screening and is at the discretion of the venue representatives.
  • All media requests to shoot onstage activity must be pre-approved by the TIFF Communications Department.
  • Access to the Filmmakers’ Lounge, located in the Glenn Gould Studio Lobby, is granted to all pass holders on presentation of their pass on a first-come, first-served basis.
  • Access to Conference Events is granted to all pass holders when they present their pass to venue staff at least 15 minutes prior to the start of the session. Seating is available on a first-come, first-served basis.
  • Doc Conference pass holders have access to Doc Conference events only.
  • Pass holders must have a ticket to attend Public or Combined screenings, including In Conversation With…, Platform and Wavelengths presentations. Tickets are subject to availability and can be obtained in advance at the Industry Box Office.
  • A limited number of Priority Press & Industry Screenings are included in the Press & Industry Screening Schedule. Delegates with Priority access have until 15 minutes prior to the scheduled screening start time to claim a seat. Other delegates will be admitted approximately 15 minutes prior to the scheduled screening start time, subject to availability. Priority access is only in effect for Priority Screenings.
  • By using a ticket or pass to attend Festival screenings and events, the user waives and releases TIFF Inc. from all claims he/she may have against TIFF Inc. for any loss, damage, injury, liability or expense he/she may suffer, arising from his/her presence at the event venue due to any reason whatsoever, including those arising from personal injury, property loss/damage or death.