Thank you for your support as a TIFF Member and for your interest in joining our innovative Members’ ThinkTank, a dynamic survey group to help us serve you better!

Our Members’ ThinkTank participants share their feedback by completing seasonal and ad-hoc online surveys that will take between 5 and 10 minutes. The topics will focus on areas where we need input and feedback to improve your overall experience at TIFF Bell Lightbox and online, and take between 5 and 10 minutes.


Here’s a snapshot of past surveys completed by ThinkTank participants and some current and future outcomes:

Recent / Upcoming

  • Member Experience & Engagement
  • review

March 2017: TIFF Bell Lightbox Screenings

  • Survey Results: Better communication of upcoming films and pre-sale dates (including New Releases), more supplementary content (in-cinema and online) + enhanced in-cinema experience
  • Actions: Planned "Upcoming Releases" page, New Releases pre-sale, more in-cinema supplemental content + continual improvements to in-cinema experience

November 2016: review

  • Survey Results: Easier way to find films and events at + improved purchasing process
  • Actions: Calendar function added to and icon changed to "Sign In". More online experience updates coming soon!

August / September 2016: Learning for Adults at TIFF

  • Survey Results: Desire for non-academic learning and networking opportunities, advanced notice of subscription and individual ticket sales
  • Actions: Earlier and increased notice about ticket and subscription on sale dates, improved communication about individual events, development of future workshops and increased frequency of events like Member meet-ups

June / July 2016: Setting up your TIFF Account

  • Survey Results: Process requires additional instruction and clarity
  • Actions: Adjustments made to communications and login process

April 2016 (pilot survey): How we communicate with Members

  • Survey Results: Need more frequency and information on how to access programming
  • Actions: Increased frequency in communications with summaries of programming, development of exclusive digital content, digital archive of 180° Programme Guide now at

Follow these simple steps to participate:

1. Ensure you are a Member in good standing and subscribed to TIFF emails.

2. Open the last email you received from TIFF.

3. Click on Update < your name’s > Preferences at the bottom of the email. This will open your “Preference Centre."

4. Scroll down and click the Members' ThinkTank box (a checkmark will appear), and click UPDATE.