Your Membership will automatically renew during your 2026 renewal. Individual, Industry, Contributors Circle, and Sustainer-level Members will agree to Terms and Conditions, including auto-renewal, during their Membership purchase as of February 1, 2025. When your Membership is due for renewal in 2026, you will be notified at least 30 days in advance of the automatic renewal.

Under 25 Free Pass, memberships purchased by staff/volunteers using their applicable discounted rate, Patrons Circle memberships, and memberships purchased by residents of Quebec are not subject to automatic renewal.

Yes. Members will continue to receive incentives to renew early before the automatic renewal takes place. All Members who renew by the advertised early-bird deadline will automatically receive an earlier window for Festival ticket purchases.

Members will also receive a limited-time offer to renew with a discount in their month of expiry. Members who would like to change their Membership level should renew before their automatic renewal date. Only Members who are due to renew on the last business day of their month of expiry will be automatically renewed with the primary payment method on file.

You may cancel your TIFF membership at any point during your Membership. Upon cancellation, you will remain an active Member with access to TIFF Membership benefits until your expiry date. After your expiry date, your Membership benefits will end and your Membership status will be updated to dropped. TIFF membership cancellations can be made:

• By filling out the form here, at any time before your renewal date;
• Via the opportunity to cancel provided in an email notice that you will receive from TIFF (sent to the email address provided or available at the time of purchase of your TIFF membership) 30 days in advance of the renewal date of your TIFF membership; or
• By emailing loyalty@tiff.net at any time before your renewal date. No refunds or credits will be issued for TIFF memberships cancelled before the end of their Membership term or for partially used Membership terms.

TIFF Memberships (excluding Under 25 Free Pass, and memberships purchased by staff/volunteers using their applicable discounted rate) gifted or purchased online, over the phone, or in-person on or after February 1, 2025 (excluding purchases made by residents of Quebec) are subject to automatic renewal unless the TIFF Membership is cancelled in advance of its renewal date.

Patrons Circle Memberships are not subject to auto-renewal will be solicited for renewal 30-days in advance of its membership renewal date.

You can ensure your Membership does not automatically renew by filling out this form. Please note that the form must be submitted at least 24 hours before the final business day of the month of your expiry month to avoid being charged for your Membership.

Upon cancellation, you will remain an active Member with access to TIFF Membership benefits until your expiry date. After your expiry date, your Membership benefits will end and your Membership status will be updated to dropped.

The credit card identified as your primary payment method on TIFF Account Manager will be utilized for automatic renewal. If you would like your renewal to be charged on a different credit card, you may update your payment method using the instructions below.

• Sign in to Account Manager.
• Select your name in the top-right corner and click My Profile.
• Any saved cards will be listed under Payment Methods.
• To designate a saved card as your primary card, hit the pencil icon next to the card information and select “Save as Primary Card”.

If you require additional assistance, please connect with Customers Relations (Tuesday - Sunday 12pm - 5pm) at 416-599-2033 or by email at customerrelations@tiff.net.

Yes. Members with active expiries will continue to receive promotional offers and discounts to renew in advance of their auto-renewal.

All Members who renew before the advertised Early-Bird Pre-Sale deadline will receive an earlier window for Festival ticket purchases.